Omnichannel call centre and user mobile app software in Cluj-Napoca, Romania

What they want

The buyer wants to purchase an omnichannel call centre and a mobile app for users. This is a supply contract for software products. The products must follow the buyer's technical specifications and the attached technical sheets and annexes. The notice has one lot. Bidders may ask for clarifications before the bid deadline, and the buyer will answer them in writing.

Who it suits

Software vendors and IT companies that supply customer relationship management, call centre or mobile app software.

Good to know

Products must meet all parameters in the technical sheets and annexes of the tender documents.
Clarification questions must be sent to the buyer before the set cut-off date; the buyer answers only questions received by then.

Keywords

omnichannel call centremobile appCRM softwaresoftware licencescustomer service softwareCluj-Napoca

Original title

Call Center Omnichannel si Aplicatie Mobila pentru Utilizatori

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