User support service for digital services of Social Security bodies in Madrid, Spain

What they want

The buyer, the IT department of Spain's Social Security (GISS), wants technical user support. The service will handle technical questions and incidents from users of the digital services of TGSS and INSS. The contract covers a single lot and is an open procedure.

Who it suits

IT support providers, helpdesk and service desk companies, and software support firms with Spanish-language capability.

Good to know

Spanish-language support is implied by the notice, which is written in Spanish

Keywords

IT user supporthelpdeskservice desktechnical supportdigital servicesMadrid

Original title

Servicio soporte a los usuarios de los servicios digitales de la TGSS

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