The buyer, Universidade Nova de Lisboa (Nova SBE), wants managed IT services. The work covers governance, orchestration, support and security of its infrastructure and information systems. It includes setting up one unified Enterprise Service Management (ESM) platform. It also includes extra specialised technical staff on request. The notice is a single lot. Restricted procedure.
Who it suits
IT managed service providers, ITSM and service management platform integrators, and cybersecurity firms with public sector experience.
Good to know
Restricted procedure: interested firms must first apply, and only invited firms can bid
Keywords
managed IT servicesEnterprise Service ManagementIT infrastructure supportIT securityITSM platform implementationtechnical staff augmentationuniversity IT Portugal
Original title
Aquisição de Serviços Geridos (Managed Services) para a governação, orquestração, suporte e segurança da infraestrutura e dos sistemas de informação da Nova SBE, contemplando a implementação de uma plataforma unificada de Enterprise Service Management (ESM) e serviços de extensão de capacidade técnica especializada
Bid through the official notice
Documents, contact details and the way to submit a bid are in the official notice.
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