The buyer, the City of Kraków, wants technical support and maintenance for its ZSZO system, for the length of the contract. Development work of up to 1,200 person-hours is an optional extra over the same period. The work is one single contract and cannot be split into parts. Bids for variants are not allowed. Subcontracting is allowed.
Who it suits
IT companies and software developers with experience in maintaining and developing public-sector information systems.
Good to know
The work must be delivered by one contractor, as the contract is not divided into lots
Staff for the remote CALL CENTER help service must be employed under employment contracts
Subcontractors are allowed; the bidder must name the parts it plans to subcontract
Keywords
software maintenancetechnical supportsystem developmentIT supportpublic sector softwarecall center supportKraków
Original title
Usługa Asysty Technicznej i Konserwacji (ATiK) Systemu ZSZO wraz z usługami rozwoju
Bid through the official notice
Documents, contact details and the way to submit a bid are in the official notice.
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