PLKraków, PolandIT services and software development6 days left

Technical support and maintenance of the ZSZO system in Kraków, Poland

Deadline 2026-11-12Value 8.8M PLN

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What they want

The buyer, the City of Kraków, wants technical support and maintenance for its ZSZO system, for the length of the contract. Development work of up to 1,200 person-hours is an optional extra over the same period. The work is one single contract and cannot be split into parts. Bids for variants are not allowed. Subcontracting is allowed.

Who it suits

IT companies and software developers with experience in maintaining and developing public-sector information systems.

Good to know

  • The work must be delivered by one contractor, as the contract is not divided into lots
  • Staff for the remote CALL CENTER help service must be employed under employment contracts
  • Subcontractors are allowed; the bidder must name the parts it plans to subcontract

Keywords

software maintenancetechnical supportsystem developmentIT supportpublic sector softwarecall center supportKraków

Original title

Usługa Asysty Technicznej i Konserwacji (ATiK) Systemu ZSZO wraz z usługami rozwoju

Bid through the official notice

Documents, contact details and the way to submit a bid are in the official notice.

Read the official notice and bid →

Source: TED, © European Union (CC BY 4.0), and Find a Tender (UK, Open Government Licence v3.0). Summaries are written by AI and may contain mistakes: always check the official notice.

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