Public buyer

AOK Baden-Württemberg

Stuttgart, Germany

1open tenders now
50contracts awarded (12 months)
11.3tenders per contract, on average
9contracts ending within 2 years
Medical equipment and pharmaceuticalswhat it buys most often

Open tenders

DEStuttgart, GermanyNo deadline given

Dialogue management and customer service call centre in Stuttgart, Germany

The buyer, AOK Baden-Württemberg, wants to sign a framework agreement with one contractor. The contractor would provide dialogue management and customer service on an as-needed basis. Services include inbound and outbound communication, such as customer retention calls. Further customer service services are described in the service specification. The procedure is negotiated with a call for competition. It is a single lot.

Other goods and servicesBuyer AOK Baden-WürttembergValue €16.8M

Contracts ending soon

These usually come back as new tenders a few months before they end.

EndsWhatHeld byValueLength
2027-07-18DE Accommodation, building and window cleaning servicesPerfekt Dienstleistungen e. K., Keskin Gebäudereinigung and 5 more24 monthsTED
2027-08-04DE Pharmaceutical productsAccord Healthcare B.V., Heumann Pharma GmbH & Co. Generica KG (BG Heumann / Heunet GbR) and 18 more24 monthsTED
2027-12-08DE Repair and maintenance services of firefighting equipmentJockel Brandschutztechnik GmbH, TOTAL Feuerschutz GmbH24 monthsTED
2027-12-30DE Accounting, auditing and fiscal servicesnot published36 monthsTED
2028-03-31DE Pharmaceutical productsMedical Valley Invest AB, Micro Labs GmbH and 18 more24 monthsTED
2028-03-31DE Pharmaceutical productsHexal AG (BG Hexal 1 A Pharma GbR), 1 A Pharma GmbH (BG Hexal 1 A Pharma GbR) and 8 more24 monthsTED
2028-04-14DE IT services: consulting, software development, Internet and supportIQVIA Health System Services GmbH24 monthsTED
2028-07-08DE Vocational training serviceseligo GmbH48 monthsTED
2028-08-05DE IT services: consulting, software development, Internet and supportPentadoc AG24 monthsTED

Who won before

PublishedWhatWon byValueTenders
2026-10-29DE Pharmaceutical productsGlaxoSmithKline GmbH & Co. KG1TED
2026-10-09DE Pharmaceutical productsAstraZeneca GmbH1TED
2026-10-08DE Event servicesfollow red GmbH5TED
2026-09-30DE Pharmaceutical productsRoche Pharma AG1TED
2026-09-30DE Pharmaceutical productsAlexion Pharma Germany GmbH1TED
2026-09-29DE Pharmaceutical productsSwedish Orphan Biovitrum GmbH1TED
2026-09-29DE Pharmaceutical productsSwedisch Orphan Biovitrum GmbH1TED
2026-09-29DE Pharmaceutical productsBayer Vital GmbH1TED
2026-09-29DE Pharmaceutical productsCSL Behring GmbH1TED
2026-09-29DE Pharmaceutical productsIntersero GmbH1TED
2026-09-29DE Pharmaceutical productsNovo Nordisk Pharma GmbH1TED
2026-09-29DE Pharmaceutical productsTakeda GmbH1TED
2026-09-29DE Pharmaceutical productsOctapharma GmbH1TED
2026-09-29DE Pharmaceutical productsGrifols Deutschland GmbH1TED
2026-09-29DE Pharmaceutical productsPfizer Pharma GmbH1TED
2026-09-29DE Pharmaceutical productsBiotest GmbH & Co. KGaA1TED
2026-09-29DE Pharmaceutical productsCSL Behring GmbH1TED
2026-09-29DE Pharmaceutical productsNovo Nordisk Pharma GmbH1TED
2026-09-02DE IT services: consulting, software development, Internet and supportPentadoc AG3TED
2026-08-28DE Pharmaceutical productsNovartis Pharma GmbH1TED
2026-08-27DE Pharmaceutical products2care4 Aps1TED
2026-08-27DE Customer survey servicesProdukt + Markt1TED
2026-07-17DE Pharmaceutical productsAllomedic GmbH, Aristo Pharma GmbH and 1 more3TED
2026-07-15DE Pharmaceutical productsGilead Sciences GmbH1TED
2026-07-03DE Pharmaceutical productsINOPHA GmbH1TED
2026-06-30DE IT services: consulting, software development, Internet and supportT-Systems International GmbH3TED
2026-05-28DE IT services: consulting, software development, Internet and supportIQVIA Health System Services GmbH3TED
2026-05-26DE Pharmaceutical productsHexal AG (BG Hexal 1 A Pharma GbR), 1 A Pharma GmbH (BG Hexal 1 A Pharma GbR) and 8 more18TED
2026-05-26DE Pharmaceutical productsMedical Valley Invest AB, Micro Labs GmbH and 18 more298TED
2026-05-21DE Fair and exhibition organisation servicesKühnle Messebau3TED
2026-05-12DE Pharmaceutical productsGlaxoSmithKline GmbH & Co. KG1TED
2026-05-04DE Washing and dry-cleaning servicesWalter Greif GmbH & Co. KG, MEWA Textil-Service SE & Co. Deutschland OHG6TED
2026-04-10DE Pharmaceutical productsJanssen-Cilag GmbH1TED
2026-04-02DE Cleaning and sanitation servicesEBRA Gebäudedienstleistungen GmbH & Co. KG, All Service Gebäudedienste Gmbh and 1 more127TED
2026-03-30DE Pharmaceutical productsAbbVie Deutschland GmbH & Co. KG1TED
2026-02-27DE IT services: consulting, software development, Internet and supportSerview GmbH, Zelos Management Consultants, Bartenschlager, Rüß und Partner Unternehmensberatung3TED
2026-02-27DE Business and management consultancy servicesEY Consulting GmbH3TED
2026-02-20DE Pharmaceutical productsNovo Nordisk Pharma GmbH1TED
2026-02-20DE Pharmaceutical productsLFB Biomedicaments S.A.1TED
2026-02-17DE Software-related servicesErnst & Young Strategy & Transactions GmbHTED
2026-02-02DE Pharmaceutical productsAlfasigma GmbH1TED
2026-01-30DE Pharmaceutical productsChiesi GmbH1TED
2025-12-30DE Repair and maintenance services of firefighting equipmentJockel Brandschutztechnik GmbH, TOTAL Feuerschutz GmbH17TED
2025-12-19DE IT services: consulting, software development, Internet and supportnot published0TED
2025-11-28DE Pharmaceutical productsCranach Pharma GmbH, Aristo Pharma GmbH and 7 moreTED
2025-11-26DE Pharmaceutical productsSanofi-Aventis Deutschland GmbH1TED
2025-11-26DE Pharmaceutical productsBERLIN-CHEMIE AG1TED
2025-11-13DE Pharmaceutical productsThéa Pharma GmbH1TED
2025-11-12DE Repair and maintenance services of electrical building installationsKPS Prüfservice GmbH5TED
2025-11-12DE Printing and related servicesWBR MediaConcept GmbH3TED