The buyer, Fiosrú - Office of the Police Ombudsman, wants a case management system (CMS) to replace its existing systems. The system should be built on a pre-existing platform that can be readily configured to the buyer's needs. It must manage cases and generate accurate reports on efficiency, complaint types, trends and patterns. This is a single-lot services contract, awarded by negotiated procedure with a call.
Who it suits
Software vendors and IT service providers experienced in configuring case management platforms, reporting tools and related support for public sector bodies.
Good to know
Procurement is by negotiated procedure with a call, so the buyer selects which firms to invite
Keywords
case management systemCMS softwarereporting solutionsoftware configurationcomplaints managementpublic sector ITIreland
Original title
Provision of a Case Management and Reporting Solution and Related Services
Bid through the official notice
Documents, contact details and the way to submit a bid are in the official notice.
An Garda Síochána in Dublin wants a single supplier on a framework for temporary CCTV and related services at outdoor special events and VIP visits, delivered as a managed service. Services can be bought individually or combined: CCTV cameras, video links and video evidence management; a communications vehicle with control room equipment; large outdoor video displays; and public announcement systems. The supplier must be able to deliver within 48 hours' short notice.
Security, defence and fire safetyBuyer An Garda Síochána_1192Value €4.5MDeadline 2026-11-16
Umeå municipality wants a new case management system for its permit unit that handles door-to-door transport for disabled people (färdtjänst), national transport permits and parking permits for disabled people. The system must run on-premises and include a test and acceptance environment. It should support efficient, legally secure workflows and export permits to the contracted transport provider. The notice is in Swedish; it was published as a negotiated procedure with a call for bids.
Security, defence and fire safetyBuyer Umeå kommunValue 3.6M SEK
The buyer, the Army Engineer Command in Rome, wants to buy prototype unmanned and autonomous robotic systems. The purchase supports a trial campaign on Robotics and Autonomous Systems (RAS) and Artificial Intelligence (AI). It is a supply contract with one lot, covering robotic systems. The procedure is a restricted procedure run through Consip's Application Service Provider (ASP) scheme.
Security, defence and fire safetyBuyer COMANDO GENIOValue €629k
The Ministry of Defence in Prague wants to buy non-metal shooting targets, specifically sealing shooting targets. This is a supply contract run as an open procedure. The notice has one lot. The description is brief, so the exact quantities and delivery details are not stated.
Security, defence and fire safetyBuyer Ministerstvo obranyValue 2M CZKDeadline 2026-12-07
The Italian Air Force administrative office in Guidonia Montecelio wants to buy military clothing under an open procedure. The contract is split into four lots: lot 1 covers buffetteria (belts and accessories), lot 2 covers CBT clothing, lot 3 covers flight clothing, and lot 4 covers specialist clothing. The notice is titled "Fornitura vestiario" for 2026-2027.
Security, defence and fire safetyBuyer UFFICIO GENERALE DEL CENTRO DI RESPONSABILITA' AMMINISTRATIVA…Value €2.7MDeadline 2026-12-09
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