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SEUmeå, SwedenSecurity, defence and fire safetyNo deadline given

Case management software for special transport permits in Umeå, Sweden

Umeå kommun · published 2026-11-04

Value 3.6M SEK

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What they want

Umeå municipality wants a new case management system for its permit unit that handles door-to-door transport for disabled people (färdtjänst), national transport permits and parking permits for disabled people. The system must run on-premises and include a test and acceptance environment. It should support efficient, legally secure workflows and export permits to the contracted transport provider. The notice is in Swedish; it was published as a negotiated procedure with a call for bids.

Who it suits

Software vendors providing public-sector case management systems, especially for social services or permit handling, with on-premises deployment experience.

Good to know

  • The system must be able to run on-premises (in the buyer's own facilities)
  • A test and acceptance environment must be included

Keywords

case management systemsoftware supplypermit handlingparatransiton-premises softwareUmeåpublic sector IT

Original title

Systemstöd för färdtjänsthandläggning

Bid through the official notice

Documents, contact details and the way to submit a bid are in the official notice.

Read the official notice and bid →

Source: TED, © European Union (CC BY 4.0), and Find a Tender (UK, Open Government Licence v3.0). Summaries are written by AI and may contain mistakes: always check the official notice.

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