PLBielsko-Biała, PolandTelecoms and networks5 days left

AI chatbot, voicebot and city portal restructuring in Bielsko-Biała, Poland

Deadline 2026-11-10Value 1.9M PLN

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What they want

The buyer wants a company to design, build and launch AI-based city digital services. Scope: an AI chatbot with live chat, integrated with the queue system (QMS) and the city's issue-reporting system, for the main city portal, public information bulletin and council portal. An AI voicebot for the buyer's hotline, linked to the QMS. Restructuring of the main city portal into a multisite setup, moving five partner websites into it. An option covers rebuilding the city council portal as a standalone website with the chatbot.

Who it suits

IT and web development firms with experience in AI chatbots, voicebots, system integration and content management websites.

Good to know

  • The council portal rebuild is an option the buyer may or may not exercise

Keywords

AI chatbotvoicebotcity portalmultisitesystem integrationlive chate-services

Original title

Zaprojektowanie, wykonanie i wdrożenie systemu portali miejskich z wykorzystaniem sztucznej inteligencji – projekt „Transformacja cyfrowa i ekspansja e-usług w Bielsku-Białej”

Bid through the official notice

Documents, contact details and the way to submit a bid are in the official notice.

Read the official notice and bid →

Source: TED, © European Union (CC BY 4.0), and Find a Tender (UK, Open Government Licence v3.0). Summaries are written by AI and may contain mistakes: always check the official notice.

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